Metropolitan Networks IT Support

IT Networks Infrastructure and Managed Services

OverviewIT Networks Infrastructure and Managed Services

Metropolitan Networks is an experienced systems integrator with a proven track record in delivering highly available solutions. Our staff is committed to finding better ways to address business issues and challenges, using technology and services to realise the organisation’s potential by improving your organisation’s infrastructure and security.

Infrastructure solutions

Metropolitan Networks can ensure your network infrastructure meets the demands of its users. Every organisation must ensure its infrastructure can cope with the demands of modern communication. From video to virtualisation, businesses must have the capacity to accommodate the ever increasing flow of data. Every part of the network, from wireless access points to data centres, must be secure, reliable and adequately equipped to cope.

Storage needs should then be assessed based on the performance requirement and aligned with the appropriate technologies and vendors. Another important requirement is business recovery, protection against loss or corruption of data including calamitous incidents like power failure, fire or flood. Metropolitan Networks has the skills and resources to guide you through this process.

Managed services

Metropolitan Networks offers clients practical, innovative and flexible managed services. Our experienced, capable staff has provided a wide range of managed services to clients worldwide. Metropolitan Networks can deliver managed solutions based on your specific requirements and business needs. Our methods and solutions are deployed within the ITIL framework, giving your organisation improved compliance with ITIL principles and best practice.

By deploying our managed services, clients experience marked benefits including:

  • Lower contractor liabilities.
  • Improved service levels.
  • Lower day-to-day operational costs.
  • Significant efficiency improvements.

Support services

Since our inception, a key focus for Metropolitan Networks has been to provide support excellence to our customers within a multi-discipline, multi-vendor environment. At Metropolitan Networks issues are dealt with by qualified engineers – engineers that are actively involved in the design, implementation, evolution and support of customer environments – so you can be sure that our engineers have the latest knowledge and expertise to address and resolve any issue.

Add to this our Managed Service Solutions, Professional Services Solutions and Proactive Monitoring Solutions and we believe that Metropolitan Networks are truly a ‘one stop shop’ solutions provider that you can trust.

Having troubles with your IT network?

Network audits – Metropolitan Networks offers network audit services to consult with and help customers in identifying issues or potential issues in the network, establishing the root cause of the issues and to provide our advice on how to address those issues.

Troubleshooting – We also offer troubleshooting services where we can assist customer with identifying a particular issue that they may be facing with the Network and advise on how best to solve this issue.

Call us at +44 (0)1689 836 223 in UK or +1 (868) 624 9123 in Caribbean or email us if you require further information.

“We looked at things like capability, throughput, how the company’s technology was developing and price. The cost of the Extreme Networks solution was considerably more attractive, it offered sufficient spare capacity and the end of support date gave us the required five years—so we went for that.”
Bruce Rawstorne, Head of Operations, Senior Service Manager, Channel 4
“Metropolitan Networks were fantastic and we relied heavily on them to ensure no downtime during the
changeover. We weren’t firewall experts before, and now we never have to be thanks to Fortinet and Metropolitan Networks.”
Ellis Karim, Head of Operations, IT Manager, CISL - University of Cambridge Cavendish Labs.
“With Metropolitan Networks knowledge and assistance I have managed to condense what would have taken around eight hours a week into literally a 20 minute job.”work and do business with. I will definitely recommend him.
Ian Mackey, Head of Operations, IT Manager, University of Cambridge Cavendish Labs.

We Have Amazing Case Studies.

Visit our case study page and see the proof of the pudding …

 

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Problems Prevented 89%
Calls Response In 6 Minutes 96%
Calls Solved Within 2 Hours 98%
Tickets Solved Within SLA’s 99%

Partners & Accreditations

Accreditation means that we have been assessed against internationally recognized standards and operate to the highest levels of quality and service providing further assurance to you that the certificates we issue are both credible and impartial to work in IT environments.